Innovasport Península Tijuana

One of the best sports stores here in Tijuana, very large, attractive and well distributed, they have a wide variety of clothes for athletes, they are not cheap, but they do have exclusive products and some things are at a reasonable price.

Highlight very very positively the managers: Luis and Itzuri. My most sincere thanks to both of you for your professionalism and desire to do things right and solve problems. We placed an online order from Innovasport, and we received the wrong product (we bought Nike sneakers for 3,500 pesos, and we received an America sweatshirt for 900 pesos... nothing to do with it!!!) We contacted customer service by phone, and it was terrible. They never solved anything for us. They made a mistake by sending us the product, and they never offered to come get it and bring us the correct one, which we had already paid for (3,500 pesos in addition). Nor return our money. Their solution was for us to take it ourselves to Estafeta, but in Tijuana you have to go to customs, and in addition to standing in a long line, pay. Only then would we end up receiving the shoes we paid for… unfortunate. Terrible service from InnovaSport in this regard, I do not recommend anyone ordering online given what we have seen. On the other hand, the 2 Innova Peninsula managers named above resolved everything for us, even though they were not the cause or had anything to do with it. 2 great professionals who I hope take care of as they deserve. Surely this store succeeds with people like them!

Very good, even though I didn't find the size I was looking for

Very good products but very little inventory.

Terrible customer service